Frequently asked questions
We know you've problably got some questions about how this works. We hope to answer
most of them in this section, but if not, please give us a call (888) 98-DESIRE/983-3747
- 1. Are drinks included only with meals?
- No. Desire is a fully All-Inclusive resort. All drinks, cocktails and refreshments are included, 24-hours a day. We offer a wide selection of internationally known brands. For guests who prefer certain premium brands or ones that we do not ordinarily stock, a reasonable surcharge is made.
- 2. What brands of alcohol are included?
- Desire's All-Inclusive amenities include an inexhaustible list of all-you-can-drink beverages, including classic cocktails, tropical delights, party punches and frozen drinks with or without the buzz. Our bartenders continually add new favorites that will help you stay cool and wet your whistle.
To see a list, Click Here. - 3. Are photographs allowed at the resort?
- The taking of photos is only permitted in guest rooms.
- 4. Is the food at the snack bars included?
- Yes, all meals - snacks, buffets and gourmet dinners- are included.
- 5. Does the resort have room service?
- Yes. Desire offers 24 hour Room Service, (at an additional charge) except for Passion Suite guests.
- 6.Does the resort have laundry service?
- Laundry service is available at an additional charge.
- 7. Is there internet service?
- Computers with high-speed Internet service are available at additional charge, in the computer room in the Lobby area. Wireless service is available in selected areas of the property with no additional charge.
- 8. Are Day Passes available?
- Desire is a clothing optional, couples only resort where we guarantee a private and intimate vacation. Then, looking after the privacy of our guests, we do not sell any day or night passes.
- 9. Are water sports included?
- Yes, non-motorized water sports are included as part of Desire's all-inclusive amenities: kayaking, sunfishing, sailing and hobie cat instructors are available for each of these activities.
- 10. Is airport transfer service provided?
- Private, round-trip transportation to and from CANCUN INTERNATIONAL AIRPORT is available. Contact Us to schedule airport transfers.
- 11. Are room requests guaranteed?
- The resort is more than happy to take Room requests. Please note that the resort cannot guarantee any specific room number, floor or building; however we will do our best to accommodate your needs.